Privacy Policy

At DryStep, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, make a purchase, or interact with us in any way.

1. Information We Collect

When you visit or purchase from our store, we may collect the following information:

  • Personal details (name, email address, billing/shipping address, phone number).
  • Payment information (securely processed by Shopify/our payment providers, never stored on our servers).
  • Order details (products purchased, order history).
  • Technical information (IP address, browser type, device type, cookies, browsing behavior).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you regarding your purchase, updates, or promotions.
  • Improve our website, services, and customer experience.
  • Prevent fraudulent activity and maintain security.
  • Comply with legal requirements.

3. Sharing Your Information

We never sell your personal information. We may share it only with:

  • Service providers (payment processors, shipping carriers, fulfillment partners).
  • Shopify (our ecommerce platform) which helps us run the store.
  • Legal authorities if required by law or to protect our rights.

4. Cookies & Tracking

Our website uses cookies and tracking tools (including Shopify’s analytics, Facebook Pixel, TikTok Pixel, and similar technologies) to:

  • Provide a smoother shopping experience.Measure marketing performance.Show you personalized ads.
  • You can manage or disable cookies in your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you.
  • Request corrections or updates to your data.
  • Ask us to delete your data (“Right to be Forgotten”).
  • Opt out of marketing emails at any time (via “unsubscribe” link).

6. Data Security

We take appropriate security measures to protect your data, but no online system can be 100% secure. Shopify provides industry-standard encryption and security to safeguard your transactions.

7. Children’s Privacy

We do not knowingly collect information from anyone under 13 years old. If you believe a child has provided us data, contact us and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect business, legal, or regulatory changes. The revised version will always be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

DryStep:

Email: hello.orders.online@gmail.com